The Arms Inn Realty Group

Scott and JoAnne
"From the time we met Suzann, we knew we were in the hands of a true professional. Communication was always prompt, thorough, and her business sense made us relaxed, even when faced with the challenge of choosing between two very different properties. She went above and beyond in assisting completion of all necessary requirements for a timely closing and we were thrilled with our whole experience -- with Suzann, you can't go wrong!"

Bill
When I decided to retire, I contacted Suzann to find out about home prices in New Castle County. I wasn't to sure exactly where I wanted to move or what type of home I wanted. Suzann worked with me and I was able to narrow the area down to Middletown. We then started looking at homes and I was able to find a home that fillled my wants and needs. She stayed with me through out the whole process. Since it was a new build, that was several months. She even helped me find a realtor to sell my home in York PA. At closing, she discovered an error that saved me several thousand dollars.

Ray B.
"Thank you for all your help and the extra effort required to sell my house during the market downturn. I know my being out of state has added so much more to your plate of responsibilities and I am grateful for your guidance and initiative especially during our transition here in Alaska. You certainly made the selling process less stressful. It is refreshing (and comforting) to work with someone with integrity and honesty who takes pride in their work. I will certainly direct business your way when I get the opportunity."

Kathy C.
"When my boyfriend and I were looking to buy our first home together, Suzann Arms was our first choice for a real estate agent. She talked us through every step of the process, which was good because we were clueless. She listened to our wants, needs, and concerns and found us listings that fit with what we discussed with her. I have to admit to being picky about what I wanted, but Suzann never lost patience with me. Instead she stepped up to the challenge and worked diligently to find us the perfect home. Additionally, there was never a question she couldn’t answer for us. She was consistently patient, courteous, and knowledgeable. Once we found our home, Suzann did not turn her back on us. She was just as knowledgeable and professional as she helped us through the closing process as she had been during our home search. We had a very short time before our settlement date, but Suzann was able to organize and coordinate every detail from the financing to the inspections and testing to anything else that had to be done before settlement. She did everything she could to make two very nervous people feel as confident as they could that everything would go smoothly for us and it did. We really could not have asked for a better experience and we will absolutely use her again for any future real estate needs."

Kristin S.
Suzann was a wonderful real estate agent to my sister and I. She helped us in anyway that she could. All of our questions were answered and she always kept us updated through e-mail or phone calls. She did excellent research on the kind of house that we were looking for and in our price range. She went above and beyond when looking for places. I would recommend her to anyone and would buy/sell a house through her any day.

Jessica From PA
"Suzann was the best realtor that I ever worked with. She went above and beyond in all respects; from customer service, knowledge, attention to detail, and most importantly she made the deal happen even when it took doing some of the work expected from the other agent involved. I recommend Suzann to everyone."

Jim and Sheila
Suzann Ruggerio Arms assisted us in a major decision in our lives, downsizing our home of 35 years. Our child was on his own for several years and it was time for us to sell the home we loved so much and move to a smaller residence. We chose Suzann because of her agressiveness and her willingness to meet our every demand. It was a process that took several months. Over that time Suzann's patience with us was outstanding. Her willingness to cater to our every request was above and beyond what would be expected. There wasn't any question or information request that Suzann didn't come back to us promptly and accurately. When we found our new home, it was under contract with someone else. There was a little bit of a waiting game. With Suzann's knowledge, persistence and persuasiveness, she convinced the seller that we were the buyers for the condo. Within 48 hours hours, we were settled and in our new home. If you want effectiveness and someone to make it happen, there is no other Real Estate agent who will accomplish it except Suzann Ruggerio Arms.

Suzann's Commitment
Professionalism, Market Knowledge, Trust & Care. I specifically chose to use my many attributes to get your home SOLD. I am a dedicated Realtor who incorporates my negotiating skills, my knowledge of today’ market and my strengths in technology. All this, along with my systematic approach, yet ability for flexibility to each and every transaction. A true passionate professional with a reputation of approachability and pleasantness, organization and drive. I am your best choice when you are making the decision to sell, buy or when someone asks you “who would you recommend as a Realtor?”

Scott and JoAnne

Bill

Ray B.

Kathy C.

Kristin S.

Jessica From PA

Jim and Sheila

Suzann's Commitment